T/Terms of service/Warranty/Phoenix AZ 85048
Nothing on this site binds you until a written quote is signed.
These are the terms for using livewire-electrician.org and for asking LiveWire Electrician, a residential electrician in Phoenix, to look at a job. They cover how an inquiry turns into a signed quote and what warranty applies once the work is done.
01Effective October 1, 2026Version 1.0
When these terms apply
These terms took effect on October 1, 2026. That is also the date of the last amendment, because this is the first version. They apply to every visit to livewire-electrician.org from that day, and to every inquiry sent through the site, the chat, the phone line or email that starts from something you read here.
A signed quote for a specific job carries its own terms for that job. Where the quote and this page say different things about the work itself, the quote wins. This page governs the website and the inquiry process.
02Parties
Who you are dealing with
The site and the service are run by Livewire Electrician, trading as LiveWire Electrician at livewire-electrician.org. The yard is at 4605 E Mountain Vista Dr, Phoenix, Arizona 85048, United States. Phone 253-414-2159. Email [email protected].
We are a residential electrical contractor and have been working on Phoenix homes for three years. "We" and "LiveWire" on this page mean that business. "You" means the person using the site or asking for a quote, usually the homeowner.
03Scope
What the site does, and what it does not
The site describes the residential work we take on in and around Phoenix, including Ahwatukee: Level 2 EV charger installation, panel upgrades and replacements, rewiring and circuit modernization, lighting and ceiling fans, and troubleshooting with whole-home surge protection. It lets you send an inquiry, open a chat with us, and read how a job is priced. The detail for each service sits on the services page.
It does not diagnose your wiring. Nothing you read here is an inspection, and a description of a typical job is not a statement about your house. We have to see the panel, the service size and the run before we can say anything about your job that you should rely on.
Some work we do not take, whatever the inquiry says:
- Commercial or industrial premises. We do houses.
- Solar array installation.
- Generator transfer work we cannot inspect end to end.
- Fitting a bigger breaker on the same wire to stop a trip. That is the fix we get called out to undo most often, and we will not install it.
04Inquiry onlyNo payment on this site
How an inquiry becomes a job
Nothing is sold on this site and nothing is paid for on it. There is no cart, no checkout, no account and no card field. Sending the form or opening a chat commits neither of us to anything.
Any figure, range or typical cost you see on a page is an estimate to help you decide whether to call. It is not a binding quote, and we will not hold you to it or hold ourselves to it. The real number comes from a site visit.
- You send an inquiry by form, chat, phone or email.
- We arrange a visit, look at the service and the panel, and run a written load calculation on what you already have.
- We send a written quote that names the scope, the materials, the permit and what is excluded.
- The job becomes an order only when you accept that written quote, in writing, and we confirm a date. Until then either side can walk away.
If the load calculation says your 100 amp service can carry the circuit you want, the quote will say so and will not include a panel. If it says it cannot, the quote shows the arithmetic.
05Currency USD
What a price is built from
Every price is in US dollars and is set per job on a written quote after we have seen the site. The basis differs by service, and the services page lists it against each one. In short: an EV charger quote moves mostly with the cable run from the panel to the parking spot; a panel upgrade is quoted after inspection with utility and permit fees itemised separately; rewiring is scoped room by room after an attic and wall survey; lighting is priced per fixture; fault-finding starts with a diagnostic visit, and the repair is quoted in writing before any work starts.
A price can change after acceptance only for something neither of us could see at the visit. The usual causes:
- Damaged or non-compliant wiring found once walls, ceilings or the panel are opened.
- A change of scope you ask for, such as moving the charger to the other side of the garage.
- Fees set by the utility or the permitting authority that differ from what was itemised.
- A requirement raised by the inspector at inspection.
Any change is written down and agreed with you before the extra work is done. We do not add charges silently to the final invoice.
06WarrantyPeriod written on each quote
Warranty on residential electrical work in Phoenix
Two kinds of cover apply to a finished job, and they come from different places.
Manufacturer warranties. Chargers, panels, breakers, surge protective devices, fans, fixtures and other devices come with the maker's own warranty. Those pass to you as the homeowner. We give you the model details and any registration paperwork at handover, and where a maker needs the installer to confirm the install, we do it.
Workmanship. Our cover for the work itself, its length and what it includes are written on each quote. We do not publish a blanket period on this site, because a surface conduit charger run and a whole-attic rewire are not the same job and should not carry the same promise. If the quote does not state it, ask before you sign.
Workmanship cover does not extend to damage caused by later work by someone else, to equipment you supplied yourself beyond the connection we made, to misuse, or to faults upstream of our work on the utility side. A fault you think is ours: call 253-414-2159 or email [email protected], and we come and look before anyone else touches it.
07Use of the site
What you may not do here
- Send inquiries, chat messages or files in someone else's name, or with an address you have no connection to.
- Use the form or the chat for advertising, bulk messages or anything automated.
- Probe, scan, overload or try to get past the parts of the site that are not public.
- Copy the site's text or photographs into another business's materials.
- Treat a page on this site as instructions for doing live electrical work yourself. It is not written for that and we do not stand behind it for that.
08Ownership
Who owns the words and pictures
The text, the photographs, the LiveWire Electrician name, the wordmark and the logo on this site belong to Livewire Electrician or are used under licence. You can read, print and share links to the pages for your own use, for example to show a quote to someone in the household. You cannot reuse them commercially or present them as your own work without written permission. Product names of chargers and panel makers belong to their owners.
09As is
What the site does not promise
The site is provided as it is. We keep it accurate, but code requirements, utility procedures and equipment change, and a page may lag behind. Descriptions of a typical job, such as how long a single-day charger install takes, describe what usually happens, not what will happen at your house.
We do not warrant that the site is available at every moment, or that it is free of errors. No statement on the site is a guarantee of a result on your property. The only promises we make about a job are the ones written on its signed quote. No advertising platform has reviewed or certified the content here, and none should be read as doing so.
10Limit
Limit of liability
For use of the website itself, which is free, we are not liable for indirect or consequential loss, such as a decision you made from a page without a site visit. For a job, our liability is set by the signed quote and by Arizona law, and is limited to the value of the work in that quote, except where the law does not allow a limit. Nothing here limits liability for death or personal injury caused by negligence, or for fraud.
11Retention clocks
How long the records from an inquiry are kept
An inquiry leaves a record, and each kind has its own clock. The full detail of what is collected, who receives it and your rights sits in the privacy policy; cookies and click identifiers are covered in the cookie policy.
| Record | What it holds | Kept for |
|---|---|---|
| Inquiries and their email copies | Name, phone, email, address, kind of inquiry, message, requested spec, consent tick, IP, user-agent, referring URL, render and send times | 36 months |
| Chat transcripts | The conversation, and a token in your browser so you can return to it | 18 months |
| Server and access logs | Requests to the site as the host records them | 90 days |
| Consent choice | Your Allow or Decline, stored in the browser as site_consent_v2 | 6 months |
12Refusal
When we refuse or withdraw access
We can block a sender, close a chat or stop answering inquiries from someone who breaks the use rules above, sends abuse to us, or submits false job details. We can also decline any job, before a quote is signed, without giving a reason, and we will say so plainly rather than let an inquiry sit. Once a quote is signed, ending the job is governed by that quote. Either of us can stop the inquiry process at any time before then at no cost.
13Arizona, United States
Which law applies
These terms, and any dispute about the site or an inquiry, run under the law of Arizona, United States. Disputes are heard in the courts of Phoenix. Before anyone goes near a court, call or write to us. Most disagreements about an electrical job are settled faster by looking at the job together.
14Last amended October 1, 2026
How changes are announced
When we change these terms, we post the new version on this page, change the effective date and the version number at the top and on the rail, and leave the old version available by email on request. A change does not reach back into a quote you have already signed; that job stays on the terms in force when you accepted it. If a change is material to people with an open inquiry, we tell them by the email or phone number they gave us.
15QuestionsData requests answered within 5 days
Questions about these terms
Write or call. Quote questions, warranty claims and data requests come to the same inbox and the same phone. A data request is answered within 5 days. If you are in California you can also complain to the California Privacy Protection Agency, and anywhere in the United States to your state Attorney General; the data request route explains how.
LW/Livewire Electrician
4605 E Mountain Vista DrPhoenix, Arizona 85048, United States